web database application builder without coding

Maintaining Knowledge base articles of Red Hat products.

Involving and working with engineering team to resolve customer issues.

Collaboration with Engineering Team for bug fixes.Presented a talk on Red Hat Summit Pune on Red Hat Data Grid 7 in May-2019.Documented Technical Solutions for clients.Supporting Sales team and building relationships.Developed a new process design workflow to ensure on-time delivery of all solutions.Demo to Red Hat customers on Red Hat portfolio.Managed relationships with multiple Strategic Accounts.Assisting with the creation and implementation of standardized processes and improving existing methodologies.This involves developing a support strategy, issue tracking and follow up through root cause analysis. Daily management of large, technically complex and demanding customer accounts.Managing customer issues in Salesforce.Attain a deep and extensive understanding of the client architecture, infrastructure and application environment.Debugging customer issues related to application, infrastructure.Collaboration with Development/QA team to resolve bugs.Performed pre-sales consulting across West India and managed accounts.Quickly learning new technologies and delivering training and talks on them is my USP.Skilled cloud engineer with experience in Red Hat’s PAAS Cloud.

Web database application builder without coding